The
Coherent Work Order Maintenance
System enables organizations to effectively manage the
entire process of work order request management, technician
dispatching, vendor management, and client notification. Coherent
provides ease of use with a feature rich functionality to produce a
superior capable solution including:
Work Order Scheduling |
Asset Tracking |
Work Order Management |
Purchase Order Management |
Technician Scheduling & Dispatching |
Parts Inventory Management |
Track Maintenance & Labor Cost |
Dashboard
& Reminders |
Repair History |
Best Practices
Knowledge base |
Report Drill down capability |
Customizable Forms |
Easy To Use
Coherent
has an easy to use
interface. Technicians with little computer
experience use Coherent to track their daily work order &
equipment maintenance efforts with just a few clicks. Queries can be saved for easy retrieval.
Easy
To Develop Equipment Maintenance Plans
Developing
an equipment maintenance plan can be an exhaustive process. Coherent
contains a comprehensive
Preventive Maintenance Task Library
to assist with this process. This library contains common preventive
maintenance tasks developed by top maintenance engineers in various
industries. Maintenance engineers can pick and choose which tasks and
instructions to use for their specific environment. In addition,
Coherent has multiple ways to develop reoccurring
equipment maintenance work orders.
Calendars to Manage Future Events
Coherent
has daily, weekly, monthly, and yearly calendars of existing and future
equipment maintenance tasks. Calendars can be filtered to view work
order for specific types of equipment (i.e. I want to see all of my future plumbing
needs for building x over the next 6 months).
The
Coherent Work Order Maintenance
System enables organizations to effectively manage the
entire process of work order request management, technician
dispatching, vendor management, and client notification. Coherent
provides ease of use with a feature rich functionality to produce a
superior capable solution.
High Level Management Tools
Coherent provides several high level features to enable managers to quickly stay on top of key performance metrics.
Dashboard & Reminders
- The Coherent Executive Dashboard enables managers and administrators to maintain a global overview of key maintenance tasks & activities.
Key functionality:
| • Immediate visibility into key performance metrics |
• Track future prev. maintenance work |
| • Central location to track work maintenance |
• Track historical performance |
| • Drill down to reports for additional information |
• Utilize site, category, technician filters |
Work (Process) Flow Management -
Coherent provides comprehensive work order process flow management. End users can submit work order requests using several methods:
|
• MS Outlook email |
|
|
• Web based form |
|
| |
• Windows desktop form |
|
Once work orders are submitted, appropriate managers can approve (or reject) work orders for their area (department) and then assign (route) work orders to proper vendor/technicians. Technicians are immediately notified of newly assigned work orders.
Whether you manage simple or complex processes, Coherent will enable your organization to keep
track of a range of issues. Coherent can be customized to fit your specific business requirements
to increase organization and technician productivity.
Coherent can be used in various work environments including:
| • Oil |
• CMMS |
| • Gas |
• Heavy Equipment |
| • Mining |
• Service Order Management |
| • Call Center |
• Vendor & Contractor Management |
Flexible Deployment Options
Coherent is comprised of several specialized modules that can be used individually or combined for a customized automated Facilities Management Solution.
Coherent enables you to select deployment options that best fit your unique business environment. Coherent can be deployed using several options:
Windows Desktop
Coherent runs on any MS Windows based computer. All desktop tools are support LAN/WAN based multiple users.
Web Browser
WebTrak is a flexible, web based solution that provides work order processing, resource scheduling, equipment preventative maintenance, and asset tracking services thru a standard web browser interface. WebTrak can be used side by side with Coherent desktop solutions to provide a powerful, comprehensive solution for organizations of all sizes. WebTrak provides all of the benefits provided in the Coherent desktop solutions via web browser interface.
WebTrak can be installed on your server or hosted at our secure facility (SAAS).
Both Desktop & Web
WebTrak can be used side by side with Coherent Desktop solutions to provide a powerful, comprehensive solution for organizations of all sizes. In many cases, end users/tenants use WebTrak to submit work order requests via the web. Technicians and vendors also use WebTrak to view work assigned to them and review future assignments using the WebTrak calendar features.