COHERENT™ ALERTS MANAGER
Coherent™ Alerts Manager enables facilities groups to maintain Service Level Agreements, ensuring prompt, efficient handling of facilities management tasks. Notifications can be sent via pager, fax, email, etc. Coherent enables the creation of call escalation programs that meet and exceed your business requirements. The Alerts Manager also converts MS Outlook Emails to work orders automatically. Combined with our Executive Dashboard, facilities managers can review SLA's in real time, insuring compliance with service level objectives.

  Operator call escalation
  Issue service to proper personnel
  Automatically Convert Outlook Emails to Work Orders
  Integrated with Work Order & CallTrak modules
  Integrates with hand held work order distribution (Mobility)
  Easy to use query interface









     
     
     
 
Coherent has enabled us to manage the myriad details & responsibilities every facilities manager must cope with.
Liz Lieb Overton
Plant Operations
Abramson Center
for Jewish Life
 
     
     



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