| Coherent™ Alerts
Manager enables facilities groups to maintain Service
Level Agreements, ensuring prompt, efficient handling of facilities
management tasks. Notifications can be sent via pager, fax, email,
etc. Coherent enables the creation of call escalation programs
that meet and exceed your business requirements. The Alerts Manager
also converts MS Outlook Emails to work orders automatically.
Combined with our Executive Dashboard, facilities managers can
review SLA's in real time, insuring compliance with service level
objectives. |
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Operator call escalation |
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Issue service to proper personnel |
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Automatically Convert Outlook Emails to Work Orders |
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Integrated with Work Order &
CallTrak modules |
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Integrates with hand held work order distribution
(Mobility) |
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Easy to use query interface |
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Coherent has enabled us to manage the myriad details & responsibilities every facilities manager must cope with.
Liz Lieb Overton
Plant Operations
Abramson Center
for Jewish Life |
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