Municipal and city governments are tasked with great public responsibilities. Our streets, sewers, parks, recreation centers, etc. all require frequent and routine maintenance to insure proper usage, availability, and access. Failure to perform maintenance functions can have potentially catastrophic results in terms of public safety, and long term cost.

 

Coherent was designed to enable maintenance managers, engineers, and technicians to:

 

	•   Organize, Plan, & Track Daily Tasks
	•   Optimize Use of People & Equipment
	•   Manage Work from Start to Finish
	•   Quickly Find Pertinent Information
	•   Be Easy to Use & Deploy

 

Coherent has features that enable city, municipal, state, and federal government entities to track and manage asset maintenance requirements. Bridges, streets, sewer systems, facilities, potable water, etc. can be easily and efficiently managed for planned and ad hoc maintenance.

 

Government departments that use Coherent include:

•   Public Housing •   Parks & Recreation •   Libraries •   Public Safety •   Physical Plant •   Courthouse •   Schools •   Streets •   Water & Sewer

 

 

Permits, Licenses & Inspections, Code Enforcement

 

Coherent enables the creation of unlimited categories of permits, licenses, inspections, etc. for the purpose of inspections and code enforcement. The Coherent Work Order Review Module enables managers to create and save code enforcement queries for various departments, organizations, and buildings. Reminders can be created to insure tasks are handled promptly and permit expirations are processed. Features include:

 

Track Inspections, Code Violations	Daily, Weekly Inspection Lists
Track Permit Expirations	Calculate Fees & Charges
Contractor License Expiration	License Renewal

 

Routine Maintenance

 

Routine maintenance procedures can be established for various equipment and facilities including:

 

	Bridges, Streets, Transportation		Parks
	Sewer Systems		Streets
	Waste & Potable Water Systems		Walkways & Pathways
	Facilities		Fields
	Lighting		Restrooms

 

The Coherent Work Order Maintenance System enables organizations to effectively manage the entire process of work order request management, technician dispatching, vendor management, and client notification. Coherent provides ease of use with a feature rich functionality to produce a superior capable solution including:

Work Order Scheduling	Asset Tracking
Work Order Management	Purchase Order Management
Technician Scheduling & Dispatching	Parts Inventory Management
Track Maintenance & Labor Cost	Dashboard & Reminders
Repair History	Best Practices Knowledge base
Report Drill down capability	Customizable Forms

 

Easy To Use

 

Coherent has an easy to use interface. Technicians with little computer experience use Coherent to track their daily work order & equipment maintenance efforts with just a few clicks. Queries can be saved for easy retrieval.

 

 

 

Easy To Develop Equipment Maintenance Plans

 

Developing an equipment maintenance plan can be an exhaustive process. Coherent contains a comprehensive Preventive Maintenance Task Library to assist with this process. This library contains common preventive maintenance tasks developed by top maintenance engineers in various industries. Maintenance engineers can pick and choose which tasks and instructions to use for their specific environment. In addition, Coherent has multiple ways to develop reoccurring equipment maintenance work orders.

 

 

Calendars to Manage Future Events

 

Coherent has daily, weekly, monthly, and yearly calendars of existing and future equipment maintenance tasks. Calendars can be filtered to view work order for specific types of equipment (i.e. I want to see all of my future plumbing needs for building x over the next 6 months).

 

The Coherent Work Order Maintenance System enables organizations to effectively manage the entire process of work order request management, technician dispatching, vendor management, and client notification. Coherent provides ease of use with a feature rich functionality to produce a superior capable solution.

 

 

High Level Management Tools

 

Coherent provides several high level features to enable managers to quickly stay on top of key performance metrics.

 

Dashboard & Reminders - The Coherent Executive Dashboard enables managers and administrators to maintain a global overview of key maintenance tasks & activities.

 

Key functionality:

 

• Immediate visibility into key performance metrics	• Track future prev. maintenance work
• Central location to track work maintenance	• Track historical performance
• Drill down to reports for additional information	• Utilize site, category, technician filters

 

 

Work (Process) Flow Management - Coherent provides comprehensive work order process flow management. End users can submit work order requests using several methods:

 

	•  MS Outlook email
	•  Web based form
	•  Windows desktop form

 

Once work orders are submitted, appropriate managers can approve (or reject) work orders for their area (department) and then assign (route) work orders to proper vendor/technicians. Technicians are immediately notified of newly assigned work orders.